Introducing Device Verification



To help strengthen the safety and security of your Ibotta account, we’ve introduced a new Device Verification process. By taking a few simple steps to verify your device, you are keeping your account safe with two levels of protection.

In order to take advantage of this additional layer of security, please ensure that you have updated to the most recent version of the app and have completed the following steps:

Step 1: From the main menu, tap the gear icon in the top righthand corner of the screen. This will bring you to your settings.

Step 2: Tap the “Verify Device” option.

Step 3: Tap “Add My Number” and enter in your phone number, including the area code.

Step 4: You phone will now receive an SMS text message, including a 7 digit number. Type this number into the available field, then tap “Verify Code.”

Step 5: Once this verification is successful, you will receive a “Device Verified” notification. Your phone has been verified by our system and you are now able to cash out your earnings successfully.


Our FAQ page offers additional details for any questions or concerns you may have. This includes…

Add your phone number today and help keep your account safe!

14 Responses

  1. Joy Rippentrop

    I have sent a message to the support team and done everything possible to make sure my phone is receiving SMS texts, yet I have not received any reply or any code to verify my device. Getting frustrated.


  2. I DON’T SEE DEVICE VERIFY UNDER SETTINGS.what’s going on I’m trying get something out Walmart on gift card and I can’t withdraw my cash.Its telling me to verify phone number.Please respond asap


  3. Karem

    I updated the application, restarted my phone, check Spam and junk mail. And I can’t Cash out this would be my first time ever. I need help. I don’t receive and email, for me to cash out. Thank you. What else can I do change my email?


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